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Privacy Policy

Website Privacy Notice

Introduction

NEC Telekomünikasyon ve Bilgi Teknolojileri Limited Şirketi (“NEC” or, as appropriate, in the context, “we”, “us” or “our”) is committed to respecting and protecting the personal data of individuals and is always working to further enhance and strengthen data protection from a full range of perspectives. We are dedicated to maintaining transparency, accountability, and compliance with all relevant data protection laws and regulations. This Website Privacy Notice (“Notice”) has been designed to adhere to the relevant transparency requirements of applicable data protection laws and regulations. This Notice does not apply to the websites of any third parties, even if their websites are linked to our website.

This Notice governs Personal Data we collect from you and from our website as well as any personal data we automatically collect from your online visits. This Notice does not apply to NEC’s processing activities as data processor, such as when we process Personal Data on behalf of our customers while providing services to them. If you are a customer, end-user, employee, or contractor of one of NEC’s customers and have questions about the processing of your Personal Data, we recommend that you contact our respective customer.

For the purposes of this Notice, references in this Notice to “you” or “your” are references to individuals who use the Website.

Data Controller

For the purpose of this Notice, NEC is responsible for the processing of your Personal Data as Data Controller.

NEC Telekomünikasyon ve Bilgi Teknolojileri Limited Şirketi
Dikilitaş Emirhan Cad. No.113 Barbaros Plaza İş Merkezi C Blok Kat:10 Beşiktaş 34349 İstanbul / Turkey

If you have any questions about this Notice, your Personal Data or its processing, please reach out to us through the “Contact Us” section.

How do We Process Your Personal Data

In this Notice, our use of the term personal data encompasses other similar terms under applicable data protection laws and regulations, such as “personal information” and “personally identifiable information”. Generally, “Personal Data” refers to any information that identifies, relates to, describes, or is reasonably capable of being associated, linked, or linkable with a particular individual.

  • Contact Data: This includes your residential address, email address, and telephone numbers.
  • Identity Data: This encompasses your first name, last name, occupation, company, role, and country.
  • Marketing and Communications Data: This involves information on when you receive and read marketing communications from us, the events you attend, and your marketing and communication preferences. If you provide these preferences in your profile on our electronic portals and platforms, they are considered Profile Data. Additional details about the Personal Data we process for marketing are included with the marketing communications we send you.
  • Usage Data: This encompasses information about your use of our website, electronic portals, platforms, and local area networking facilities and similar electronic services. It includes interactions with our mobile applications and information collected progressively during your visits to our website, electronic portals, and platforms. This data includes your referral website, pages visited, actions taken, last viewed/visited site information, details of the content viewed (including when and how many times it was viewed), patterns of page visits, visit duration, number of visits, time spent on each page, frequency of visits, path followed (sequence of pages visited), interactions, functionalities, modules used, and chat messages.
  • Comments, Feedback, and Other Information You Provide: This includes information you send to customer support, messages, appointment inquiries, and other information you wish to share with us.
  • Technical Data: This includes technical information collected when you access our website or our electronic portals and platforms. It covers your internet protocol (IP) address or domain names of the devices used, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use.
  • Information provided in job applications and related documents when you apply for a position with us.

Legal basis for Processing Your Personal Data

We only process Personal Data in a lawful and fair manner and when permitted to do so. We receive your Personal Data directly from you or through automated means. We may aggregate your Personal Data to a non-identifiable format and use such data to improve and develop our services and solutions.

Where required under applicable data protection laws and regulations, we rely on one of these legal bases:

  • You have clearly given your voluntary consent to the processing;
  • The processing is necessary for entering into, or performance of a contract to which you are party;
  • The processing is necessary to comply with a legal obligation;
  • We, or a third party, have a legitimate interest in using your Personal Data to achieve the purposes of processing, except where such interests are overridden by your interests or fundamental rights.

Where processing of your Personal Data is based on your consent, you have the right to withdraw your consent at any time by using the mechanism made available to you or by contacting us. Please note that this will not affect processing undertaken prior to the withdrawal of your consent, or any processing based on legal bases other than your consent.

We never collect special categories of Personal Data or sensitive Personal Data about you through our website.

*Where we need to collect Personal Data by law or under the terms of a contract we have with you and you fail to provide the Personal Data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to decline to provide or receive the relevant services, but we will notify you if this is the case at the time the Personal Data is collected.

Purposes for Processing Your Personal Data

We may process your Personal Data one of the following purposes:

  • Administrative and Contract Management: NEC processes Personal Data about customer, supplier, and partner representatives for administrative purposes, contract management, contract performance, sales and sourcing activities, delivery of products and services, invoicing, and managing business relationships with our customers, suppliers, and partners.
  • Service Development and Improvement: We use relevant Personal Data to develop our services, improve the quality of NEC’s solutions and services, and for business and customer engagement planning.
  • Personalized Customer Support: NEC may process customer representatives' Personal Data regarding their use of our customer support services to provide a personalized experience on the support platform and continuously improve the user experience of our services.
  • Security and Troubleshooting: We may process Personal Data for troubleshooting and to protect our services, products, and solutions against security and cyber threats, and to prevent such threats. NEC primarily processes Personal Data to respond to customer support requests and provide support services on behalf of our customers.
  • Customer Experience Surveys: NEC conducts regular customer experience surveys to validate customer needs and improve and develop our services.
  • Inquiry and Request Management: If you contact us with an inquiry, order, or request for information or support, we use this Personal Data to respond and manage further correspondence.
  • Sales and Marketing Communications: NEC processes Personal Data for sales and marketing communications, including email marketing. We may combine this information with data from other sources (such as cookies) to improve its accuracy and tailor our interactions with you. We also use your data for analytics, service development, and improvement.
  • Social Media Administration: NEC administers certain business pages on social media sites and may act as a joint controller with the social media platform provider when processing Personal Data about visitors to these pages for advertising purposes, even if we do not access any Personal Data.
  • Website and Digital Service Analysis: We analyse the use of our website and digital services to make them more intuitive, improve functionality, and deliver better content.
  • Public Surveys and Contests: From time to time, we may request information from users via surveys, sweepstakes or contests. Participation is voluntary, and users can choose whether to disclose this information. Survey information is used for marketing, monitoring, or improving the use and satisfaction of our websites and services.
  • Event Registration and Marketing: We process Personal Data when you register for or attend our or our partners’ online or offline events. Personal Data collected in connection with events may be used to send you marketing communications, provided we have your consent for marketing.
  • Job Opportunities: Assess your interest in job opportunities and communicate with you about potential employment within NEC.

Sharing Your Personal Data

Your Personal Data will be accessed by NEC personnel on a need-to-know basis. We will share Personal Data within NEC Group where necessary for the specific processing purposes described in this Notice.

We engage with third-party service providers who may process your Personal Data on our behalf as part of their service provision to us, or for their own legitimate purposes. We limit the Personal Data provided to these service providers to what is reasonably necessary for them to perform their functions. We also require them to comply with applicable laws and maintain the confidentiality of such Personal Data. Additionally, we may share your Personal Data with professional advisors, such as auditors, law firms, or accountancy firms, in our legitimate interest in maintaining our business or as required by applicable law.

We may share your Personal Data with commercial partners who work with us or enter into agreements to help deliver our services or support our business activities. Depending on the nature of the collaboration, these partners may reach out to you with information about products or services that may interest you.

In exceptional cases, we may disclose your Personal Data if required by law or if we believe that such action is necessary to comply with legal obligations, such as responding to a court order, subpoena, or warrant, or cooperating with law enforcement or other governmental authorities. We may also disclose your information to establish, defend, or exercise legal claims, or to protect ourselves, our property, or others from fraudulent, abusive, or unlawful activities.

In certain circumstances, we may disclose or transfer Personal Data to a prospective buyer, acquirer, successor, seller, new owner, assignee, or other relevant third party as necessary during negotiations or in connection with any change in corporate control, such as a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with bankruptcy or similar proceedings). This is done in our legitimate interest to ensure the continued success of our business.

International Data Transfers

Since NEC operates globally within NEC Group and NEC drives a global business, we may transfer your Personal Data outside of the country where you are located. This includes transfers to NEC Group companies, third-party service providers, business partners, or, in limited circumstances, to cooperate with law enforcement or other government agencies worldwide. The countries to which your Personal Data may be transferred may not have data protection laws similar to those of your country. However, we will protect your Personal Data as described in this Notice or as otherwise disclosed to you.

How Long Do We Keep Your Personal Data

NEC limits the retention of Personal Data to a proportionate period during which the Personal Data is needed to accomplish the purposes for which it was collected or processed. When determining the length of time to retain your Personal Data, we consider several criteria, including whether we need the Personal Data to continue to provide you with our services, enforce our contractual agreements, prevent harm, promote safety, security, and integrity, or protect ourselves, including our rights, property and interests.

We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our terms and conditions, other applicable terms of service, and our policies. The retention period may also depend on legal or regulatory requirements applicable to NEC.

In some circumstances we may anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information without further notice to you.

Data Security

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of individuals, we implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing.

Links to Other Websites or Services

Our websites or services may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through our website or services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through our website. We encourage you to learn about third parties’ privacy and security policies before using their services and providing them with information.

Minor’s Privacy

Our products, solutions, and services, including our websites, are not intended for minors, and we do not knowingly collect Personal Data from them. If you are a minor, please refrain from using or accessing our services. If we become aware that we have collected Personal Data from a minor without verifiable parental consent, we will take appropriate steps to delete that Personal Data.

Your Data Protection Rights

  • Right to access: You have the right to obtain confirmation on whether NEC processes Personal Data about you and receive a copy of such data, as well as information on how we process your Personal Data.
  • Right to rectification: You have the right to rectify any inaccurate Personal Data we process about you or have any incomplete Personal Data about you completed.
  • Right to erasure: You have the right to have your Personal Data deleted, if (i) the Personal Data has been unlawfully processed; (ii) we no longer need such data for the purposes of the processing; or (iii) the processing is based on consent and you withdraw your consent, and we have no other legal basis for processing the Personal Data. However, we will not delete your Personal Data if we have a legal obligation to retain the data, the personal data is still necessary for the purposes of processing, or if our legitimate interests override your interests.
  • Right to data portability: You have the right to receive the Personal Data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you may have that data ported directly to another controller, where such Personal Data is processed based on your consent or to perform a contract with you.
  • Right to restriction: You have the right to restrict our processing of your Personal Data where you believe that the Personal Data we process is inaccurate or our processing is unlawful. You may also restrict our processing if we no longer need the Personal Data, but you want us to store the data for the establishment, exercise, or defence of legal claims. You may also require us to restrict the processing of your Personal Data for the period when we assess your right to object to the processing of your Personal Data.
  • Right to object: You have the right to object to our processing of your Personal Data when we rely on our legitimate interests or those of a third party, or if we perform tasks in the public interest in an exceptional case. If you object to our processing, we will cease processing your Personal Data and erase the data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, or if the data is needed for the establishment, exercise, or defence of legal claims. You always have the right to opt out of receiving direct marketing from us.
  • Right to information: You have the right to receive transparent information about how we process your Personal Data or whether we process your Personal Data or not or whether we process your Personal Data in line with the defined purposes. You are also entitled to be informed about the third parties, whether located domestically or abroad, to whom your Personal Data has been disclosed. Furthermore, you have the right to request that we notify these third parties in the event of any correction or deletion concerning your Personal Data.
  • Right to withdraw your consent: You have the right to withdraw any consent for processing that you have provided at any time. To withdraw consent for cookies, please refer to our Cookies Policy for detailed instructions. To withdraw consent for direct marketing, you can unsubscribe from our direct marketing communications and profiling activities, if applicable. For any other cases, please contact us. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

Please note that a number of these rights only apply in certain circumstances, and all these rights may be limited by law. If you wish to exercise your rights, please reach out to us through the "Contact Us" section.

In addition to the above, you have the right to lodge a complaint with a supervisory authority if you consider that our processing of your Personal Data infringes applicable data protection law.

Kişisel Verileri Koruma Kurumu
Nasuh Akar Mah. Ziyabey Cad. 1407. Sok. No: 4 06520 Balgat-Çankaya/Ankara
T +90 312 216 50 00
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Contact Us

If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights regarding your Personal Data, please contact us at privacy.mena@emea.nec.com.

In addition, in order to contact us, you can also write to us at the address written below:

NEC Telekomünikasyon ve Bilgi Teknolojileri Limited Şirketi
Dikilitaş Emirhan Cad. No.113 Barbaros Plaza İş Merkezi C Blok Kat:10 Beşiktaş 34349 İstanbul, Türkiye

Cookies

Our website uses cookies and similar technologies to facilitate proper functioning of our website and to help collect Personal Data. Please read our Cookies Policy:

https://tr.nec.com/en_TR/global/cookies/index.html

For more information about use of cookies and other similar tracking technologies, including how to opt out of targeted advertising please refer to NEC Cookie Policy as stated above or you can contact us at privacy.mena@emea.nec.com.

Amendments to the Global Privacy Notice

We may amend this Notice from time to time to keep it up to date with legal requirements and the way we operate our business. We recommend that you visit this Notice on occasion to learn about new data protection practices or changes. If we make material changes to the way in which we use information we collect, we will use reasonable efforts to notify you by means consistent with applicable law and will take additional steps as required by applicable law.

This Privacy Notice was last updated: June 2025.