Please note that JavaScript and style sheet are used in this website,
Due to unadaptability of the style sheet with the browser used in your computer, pages may not look as original.
Even in such a case, however, the contents can be used safely.

Maintenance and Support

NEC engineers are available 24 hours a day/365 days a year to help prevent equipment failures and respond quickly to problems for restoration of normal operations.

Services Include:

  • Receive, Log & Analyse Trouble Calls at Help Desk.
  • Daily or Periodic Inspection, Maintenance and Support remotely with NMS connection or directly at site.
  • Software Upgrade with remote NMS connection.

Screening and Detailed Inspection of faulty supposed units, then Transportation of broken units to Japan and providing Logistic Services.