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Maintenance and Support

NEC engineers are available 24 hours a day/365 days a year to help prevent equipment failures and respond quickly to problems for restoration of normal operations.

Services Include:

  • Receive, Log & Analyse Trouble Calls at Help Desk.
  • Daily or Periodic Inspection, Maintenance and Support remotely with NMS connection or directly at site.
  • Software Upgrade with remote NMS connection.

Screening and Detailed Inspection of faulty supposed units, then Transportation of broken units to Japan and providing Logistic Services.

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